OpenAI lets businesses claim ChatGPT profiles, adds AI agents for US e-commerce firms

Advertisement Business OpenAI lets businesses claim ChatGPT profiles, adds AI agents for US e-commerce firms 11 Nov 2026 02:03AM Bookmark Bookmark Share WhatsApp Telegram Facebook Twitter Email LinkedIn Set CNA as your preferred source on Google Add CNA as a trusted source to help Google better understand and surface our content in search results. Read a summary of this article on FAST. Get bite-sized news via a new cards interface. Give it a try. Click here to return to FAST Tap here to return to FAST FAST Nov 10 : OpenAI said on Tuesday it was launching "Businesses" in beta within ChatGPT, giving companies a way to claim and manage their profiles, update information and track how users engage with them on the chatbot. • Through a tool called "Business Hub", companies can claim their business in ChatGPT and, once verified, update key details and add product feeds with pricing and availability • This will also show aggregated insights, including mentions, views and website clicks, OpenAI said • Another tool called "Business Agents" will let people chat with an agent from a business to ask about its products or services. OpenAI is initially rolling out the feature to eligible e-commerce and online service businesses in the US CNA Games Guess Word Crack the word, one row at a time Buzzword Create words using the given letters Mini Sudoku Tiny puzzle, mighty brain teaser Mini Crossword Small grid, big challenge Word Search Spot as many words as you can Show More Show Less • OpenAI said it does not share users' conversations or Business Agent chats with businesses. Insights are aggregated and are only available when there are enough conversations or interactions above certain thresholds • Businesses can sponsor their Business Agent and use it as the destination for ChatGPT Ads, with sponsored placements labeled, the company said • Existing OpenAI Enterprise customers and advertisers can work with their OpenAI representative to claim their business, while Shopify merchants can connect their stores through Business Hub or the Shopify admin Source: Reuters Newsletter Week in Review Subscribe to our Chief Editor’s Week in Review Our chief editor shares analysis and picks of the week's biggest news every Saturday. Sign up for our newsletters Get our pick of top stories and thought-provoking articles in your inbox Subscribe here Get the CNA app Stay updated with notifications for breaking news and our best stories Download here Get WhatsApp alerts Join our channel for the top reads for the day on your preferred chat app Join here Advertisement Also worth reading Content is loading... Advertisement Expand to read the full story Get bite-sized news via a new cards interface. Give it a try. Click here to return to FAST Tap here to return to FAST FAST